Homelessness Assistant

at  Bristol City Council

FULL TIME, PERMANENT POSITIONS AVAILABLE

Bristol City Council’s Housing Options Service have several new vacancies available for Homelessness Assistants to work alongside Housing Advisors within the Homelessness Prevention Team.
The team are specialists in working with families and single people who are homeless, or at risk of homelessness; to ensure early intervention, prevention, and to assist households in finding solutions to their housing problems.
You will support the team in ensuring that households are provided with a swift and effective service and, under the supervision of Team Leaders, will be required to carry out key tasks for clients to ensure that their housing difficulties are resolved at the earliest point of contact.
You will also be responsible for undertaking general administration duties to support the team.
You will need to have a flexible and methodical approach to your work so that key tasks are prioritised and a willingness and ability to work under pressure in a high-pressure environment.
Excellent communications will be required with a commitment to providing a high level of customer service to achieve positive outcomes for clients that are in housing need.

HOW DO I APPLY?

If you share our values and are ready to be part of our exciting journey please select the apply button below.
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.
For further information, please refer to the Job Description and Person Specification or alternatively, please contact Julie Matthews julie.matthews@bristol.gov.uk
At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit

Please refer the Job description for details