Homewares Sales Assistant 11 hrs per week - New Milton

at  Bradbeers

JOB TITLE: RETAIL SALES ASSISTANT - HOMEWARES DEPARTMENT (COOKSHOP, LINENS, SOFTS, HABERDASHERY & WOOL) - 11HRS PER WEEK

About Bradbeers: Bradbeers is a family-run business with a long-standing heritage (over 180 years!). We operate from 5 key stores across Hampshire and Wiltshire, providing the area with a high-quality shopping experience in department and furniture stores, as well as furniture rental, removals, and storage. We offer a friendly work environment where you can see the difference you’re making and the appreciation for your effort. We encourage growth and development with all those working with us, creating the drive to be the best you can. Our committed staff work with us for many years.
Job Summary: We are seeking a highly motivated and customer-oriented Retail Sales Assistant to join our dynamic Homewares Department, which includes Cookshop, Linens, Softs, Haberdashery & Wool. The role involves working 11 hours per week on a Thursday and Saturday 10am-4pm, ensuring a seamless customer experience in our department store.

REQUIREMENTS OF RETAIL SALES ASSISTANT:

• Proven experience in a customer service or sales role, preferably in a retail environment.
• Experience with textiles, haberdashery and curtains is welcome but not essential.
• Excellent interpersonal and communication skills.
• Strong customer focus with the ability to create a positive and welcoming atmosphere.
• Basic knowledge of sales techniques and strategies.
• Familiarity with POS systems and cash handling procedures.
• Ability to work in a fast-paced and dynamic environment.
• Strong attention to detail and organizational skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

BENEFITS & SALARY:

• Competitive pay and benefits packages
• Opportunities for growth and advancement within our department store.
  How to Apply: Please complete the questions and submit your CV. Only shortlisted candidates will be contacted for an interview.
  Note: This job description is intended to convey essential job functions and requirements. It is not intended to be exhaustive, nor should it be construed as an employment contract. The job description is subject to change at the discretion of the employer

• Customer Service:
• 
  
  
  
• Greet customers with a warm and friendly attitude, actively listen to their needs, and provide product recommendations and assistance. Ensure customers feel valued and satisfied with their shopping experience.

• Product Knowledge:
• 
  
  
  
• Develop a deep understanding of the products available in the store, including their features, benefits, and usage. Stay updated on new arrivals, promotions, and sales to provide accurate information to customers.

• Sales Generation:
• 
  
  
  
• Actively engage with customers to promote sales, cross-sell and upsell products. Utilize effective sales techniques to maximize revenue and meet individual and store sales targets.

• Merchandising:
• 
  
  
  
• Assist in the maintenance and organization of merchandise displays, ensuring products are properly labelled, stocked, and presented attractively. Regularly replenish stock to maintain a visually appealing and fully stocked sales floor.

• Cash Handling:
• 
  
  
  
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system. Handle cash, credit cards, and other forms of payment securely and in accordance with company policies.

• Store Operations:
• 
  
  
  
• Maintain cleanliness and tidiness of the store, including fitting rooms, restrooms, and customer areas. Follow all operational procedures, including opening and closing duties, stock counts, and inventory management.

• Team Collaboration:
• 
  
  
  
• Collaborate with fellow sales assistants and other store staff to ensure smooth operations and a positive work environment. Share product knowledge and assist colleagues when needed.

• Customer Feedback:
• 
  
  
  
• Collect and relay customer feedback and suggestions to the Department Manager to enhance the shopping experience and address any concerns or issues promptly.