Hospital Unit Secretary, Cardiac/Telemetry, FT, Days

at  Jackson Health

Location: Jackson North Medical Center -160 NW 170th St, North Miami Beach, FL 33169
Department: Cardiac/Telemetry
Status: Full Time
Shift: 7:00am to 7:30pm

SUMMARY

Hospital Unit Secretary facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions.

EXPERIENCE

Generally requires 0 to 3 years of related experience.

EDUCATION

High School diploma is required.

SKILL

Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications. Ability to exercise sound and independent judgment. Must meet and maintain all unit specific and organizational skills/competencies, certifications/licensures, as required by the nursing area.

Prepares & maintains medical record: all pages are labeled. Places all forms, clinical reports & returning diagnostic studies accurately and timely. Copies appropriate sections as needed. Thins & breaks down charts. Thinned charts are either sent to medical records or transferred with the patient to another area of care as appropriate. Flags unsigned forms for signature, date, time. Follows up to ensure completion. Performs document scanning into electronic documentation management. Maintains and updates bed tracking system to accurately reflect patient status in a timely manner. Transfers and discharges patients in computer system. Updates unit census per entity standard. Enters patient or unit charges. Ensures computer census accuracy at the beginning, with transfers and end of each shift. Computer Physician Order Management responsibilities: Print forms. For consults, documents: telephone called, date, time and the name of person spoken to. Verifies active diet orders with RN. Ensures accuracy of patient status, i. e. observation, inpatient, telemetry, etc. Unit Operation: Assists nurse with patient’s requests as needed. Assists in transport of patients, supplies and specimens. Assist in the delivery of meal trays, nourishments and in the completion of the menus when applicable. Obtains updated OR schedule daily. Maintains cleanliness of unit and nurse station. Serves as a frontline ambassador. Greets all visitors to unit. Assists with discharge and transfer of patients as needed. Answers patient call system and telephones. Delivers message to the appropriate person. Maintains a working knowledge of printers and other clerical equipment used to perform job. Reports malfunctioning/tags broken equipment. Tracks equipment per unit/entity standard. Assists with materials management, including ordering supplies, forms, floor stock, etc. Orients new employees to the job. Assist in collection and storage of patient belongings. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned.