Hospitality Facilities Assistant: San Francisco, CA

at  CBRE

COMMUNICATION SKILLS

• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE

• Ability to calculate simple figures such as percentages.

RESPONSIBILITIES

Performs non-technical general building maintenance, light custodial and minor repair duties. Works under close supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides coordination and support for the delivery of Workplace Services.
• Services include, but are not limited to: Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Cleaning/Janitorial Office Services, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol, and Workplace Onboarding.
• Office set up, cleaning and resetting of ‘Hotel Offices’. i.e. wiping desks, empty trash, reset all office items (keyboard, mouse, monitor, phone, etc.)
• Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and connects with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team).
• Responds promptly to customer requests and complaints with accurate and thorough information according to the specific request. Assists with light-duty adjustments such as , tightening screws on chairs, and crawling under desks to adjust cables. Assists with a meeting set up, furniture reset, and delivering temporary equipment and supplies. Uses and maintains the integrity of databases and supports data entry of required reports and other digital tools associated with service delivery, as requested. (CMMS)
• Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety.
• Performs general labor work as assigned including loading, unloading and moving materials. Runs errands to support projects.
• Maintains lighting systems throughout the facility, cleaning fixtures and replacing bulbs and lamps.
• Maintains grounds of facility or property performing such tasks as raking, sweeping, leaf blowing or snow removal.
• Patrols grounds, common areas and parking facilities. Identifies and reports maintenance hazards or other property condition concerns.
• Performs housekeeping functions and maintains the professional appearances of the property, equipment, engineering spaces, and common areas.
• Paints and patches drywall. Performs other minor repairs under supervision.
• Facilitates office access and office moves by providing moving crates, assembling furniture, office keys, nameplates, etc. Maintains key inventory.
• Responds quickly to emergency situations, summoning additional assistance as needed.
• Prepares meetings and conference rooms, arranging tables and chairs as requested. May set up audio/visual equipment, flip charts and TV’s within conference rooms and pick up when completed.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• No formal supervisory responsibilities in this position.