Hospitality Manager

at  Thomas Franks Ltd

CONTRACT: PERMANENTSALARY: £35360 (52 WEEKS)

A mixed private school for both boarding and day pupils. Situated in Bath, Somerset. Catering for 750 students and teachers daily, we offer a core feeding of breakfast, lunch, supper and evening snack. Lots of hospitality at this location. This is a term-time plus contract, working 48 weeks. This is a 7-day operation so working pattern would be 5 out of 7. Additional benefit of this location is free on-site parking.
We are looking for a Hospitality Manager to lead the hospitality team at one of our fantastic Locations in Bath.
You will have previous experience of working as either an Assistant Hospitality Manager or Hospitality Manager within a corporate Head Office contract or high end independent schools.

KEY PERSONAL SKILLS AND ATTRIBUTES:

• Previous experience of working within a catering environment
• Previous experience of serving customers within a catering establishment
• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

KNOWLEDGE / COMPETENCIES:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

ABOUT US

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

• To manage a team ensuring hospitality is delivered on time and is presented to the clients and companies standards
• To manage hospitality bookings and ensure bespoke requests are always met
• To ensure company bookwork is completed accurately and on time.
• To hold regular team meetings.
• To train and develop the team.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.