Hospitality Manager
at Torchys Tacos
Phoenix, AZ 85028, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 18 Jan, 2025 | Not Specified | 19 Oct, 2024 | N/A | Time Management,Communication Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
The Torchy’s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.
OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos.
OUR WHY: Passion. OUR MOTTO: Devil is in the details.
HERE’S WHAT WE NEED:
As Torchy’s Hospitality Manager, you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The Hospitality Manager will act as a manager on duty, leading both the Hospitality and Back of House (BOH) teams, ensuring a smooth shift with exceptional service.
PREFERRED QUALIFICATIONS
- Ability to lead and foster teamwork
- Oral and written communication skills
- Excellent with time management
- Experience working in a scratch kitchen environment
- Bilingual a plus
PHYSICAL REQUIREMENTS
- Must be able to lift, push, pull, or carry heavy objects up to 40 pounds
- Must be able to stand for several hours and walk for long periods of time
- Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels
Responsibilities:
- Leads Front-of-House operations, ensuring guest satisfaction
- Models best-in-class hospitality and coaches the team to deliver the same
- Evaluates guest feedback, providing recognition and addressing all guest concerns; develops solutions to improve future service
- Schedules Hospitality team to meet business needs
- Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
- Ensures efficient execution of FOH and BOH operations during each shift and leads store opening/closing procedures
- Assists Managing Partner and Kitchen Manager with overall operation of restaurant
- Leads and creates initiatives to drive sales/profit and store performance
- Communicates expectations clearly and has consistent follow-ups with team members
- Upholds and reinforces quality standards and food safety knowledge to Hospitality/BOH teams
- Drives compliance with safety, security and sanitation standards
- Coordinates Local Store Marketing
- Drives a ‘DAMN GOOD’ bar experience and develops the bar as a destination
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
IT
Graduate
Proficient
1
Phoenix, AZ 85028, USA