Hotel Front Desk Clerk

at  Ilqah

JOB DESCRIPTION:

• Check-in/check-out guests, handle room assignments.
• Process payments, manage reservations.
• Answer phone calls, respond to guest inquiries.
• Provide information on hotel services, local attractions.
• Handle guest complaints, resolve issues.
• Maintain accurate records, update guest information.
• Coordinate with housekeeping, maintenance.
• Manage room keys, secure guest belongings.
• Follow hotel policies, procedures.
• Ensure excellent customer service.

JOB REQUIREMENTS:

• High school diploma or equivalent.
• 1+ year of hotel front desk experience (optional).
• Excellent communication, interpersonal skills.
• Basic math skills, familiarity with POS systems.
• Ability to work varied shifts, including nights/weekends.
  Job Category: Operations
  Job Type: Full Time
  Job Location: Duba

Please refer the Job description for details