Hotel Guest Service Representative

at  Staybridge Suites Seattle Fremont

Do you want to work for a great company with competitive benefits and pay? The Staybridge Suites Seattle-Fremont is looking to hire a Front Desk Agent (AM/PM). If you think you’d be a great addition to our team, please apply via our website: https://bmihospitality.applicantpro.com/jobs/3628532

JOB DESCRIPTION:

• Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
• Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
• Controls and records financial transactions at front desk
• Runs all necessary night audit reports
• Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
• Maintains a friendly, cheerful, and courteous demeanor at all times
• Performs other duties as assigned, requested, or deemed necessary by management
• Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations
• Aids other associates and departments to contribute to the best overall performance of the department and the hotel
• Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management
• Current opening is for AM/PM: morning shifts (6:00am-2:00pm) and afternoon shifts (2:00-10:00pm)

PREFERRED SKILLS:

• Strong Computer skills, including Microsoft Office
• Ability to type 40+wpm
• Able to learn new web applications
• Previous customer service experience preferred
• Strong work ethic
• Able to stand for extended periods of time
• Able to lift up-to 20 lbs.
• Open to working overtime when available
• Must be able to work weekends and holidays
• Must be flexible and have open availability, there are no set days off
  Please apply via our website: https://bmihospitality.applicantpro.com/jobs/3628532
  Job Type: Full-time
  Pay: $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Commuter assistance
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Morning shift
• Weekends as needed

Work Location: In perso

Please refer the Job description for details