Hotel Manager

at  Excellent Jobs

Lagos, Lagos, Nigeria -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate14 Nov, 2024Not Specified16 Aug, 2024N/AGood communication skillsNoNo
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Description:

JOB DESCRIPTION

  • A Hotel in Ikoyi is in need of a Manager to ensure visibility and patronage to the facility, it is a 32 room boutique hotel, and it has a gym, restaurant and bar, a spa and swimming pool facility. It’s a serene environment like home away from home, the successful candidate will be measured on targets.

Scope and General Purpose:

  • To drive the business by increasing profit for the hotel and to manage the operational area in such a manner that customer satisfaction and budgeted profit margins are achieved and that a good company image is projected, thus ensuring continued growth

How To Apply:

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Responsibilities:

RESPONSIBILITIES

  • Have a great marketing ability
  • To drive business into the hotel to ensure profitability.
  • To ensure the efficient management of all department.
  • To carry out monthly performance reviews, coach and direct activities to achieve desired performance.
  • To draw up, in conjunction with the Personnel Manager, meaningful succession and career plans for all management staff.
  • To monitor progress of agreed succession and career plans and ensure that these are adhered to.
  • To ensure that unit managers are conducting regular performance appraisals and drawing up appropriate action and developmental training plans for their subordinate managers, using job descriptions as a guide.
  • To ensure that each unit contributes the agreed budgeted profits.
  • To provide effective leadership through professional man-management and encouragement of subordinates.
  • To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained.
  • To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being effected.
  • To ensure that the company’s objective relating to labour turnover is achieved or bettered.
  • To ensure that subordinates are totally conversant with and practising good industrial relations procedures.
  • To ensure that subordinates are totally conversant with and implementing all company policies and procedures.
  • To review and analyse monthly results, highlight problem areas and take appropriate action to rectify poor performance.
  • To ensure that all financial targets are being achieved, e.g. through purchase discounts, debt collection, etc.
  • To compile and agree meaningful, achievable budgets through accurate research and application of in-depth knowledge of the industry.
  • To make recommendations for salary increases for subordinate staff, basing these recommendations on objective performance reviews and market-related equivalent positions.
  • To stay “close to the customer” and maintain effective communication with him at all times through a planned programme of formal meetings and entertainment.
  • To ensure that complaints or problems are actioned without delay and that effective follow-up action takes place to avoid a recurrence.
  • To ensure that the company’s training objectives are achieved.
  • To attend all company social and promotional functions, maintaining a high profile with current and prospective clients.
  • To be aware of current trends in the industry and make suggestions how these could be implemented for the benefit of the company.
  • To attend meetings and training courses as required and continually strive for the improvement of won professional skills.
  • To liaise and work closely with external agents sales executives to ensure that realistic, achievable proposals are submitted and followed up on to meet set targets.
  • To maintain effective working relationships with line and staff functions to ensure the efficient opening of new contracts.
  • To ensure continuous patronage of clients to the hotel.
  • To create awareness within and without to push traffic to the hotel.

Liaises with:

  • Other Operations Managers
  • Heads of Department
  • Accountant
  • Administration
  • Purchasing Department

Limits of Authority:

  • According to each company’s regulations

Scope and General Purpose:

  • To drive the business by increasing profit for the hotel and to manage the operational area in such a manner that customer satisfaction and budgeted profit margins are achieved and that a good company image is projected, thus ensuring continued growt


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

Lagos, Nigeria