Hotel Night Reception and Guest Experience Supervisor

at  Marriott International Inc

ADDITIONAL INFORMATION

Job Number25017938
Job CategoryRooms & Guest Services Operations
LocationDelta Hotels Bristol City Centre, 2 Lower Castle Street, Old Market, Bristol, England, United Kingdom, BS1 3AD
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

A LITTLE MORE ABOUT US..

The Marriott International brand has more than 500 global locations; we advance in the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under UK or local laws.
Same Posting Description for Internal and External Candidates
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

MAIN DUTIES-

• Follow Brand Standards in all aspects of the job role
• Promoting a welcoming environment
• Assist in the end of day procedures
• To be the person on duty for the hotel when required
• To ensure all guest complaints and requests are followed up and dealt with professionally and efficiently.
• To upskill and develop all associates