Hotel Reception and Guest Experience Supervisor
at Marriott International Inc
Bristol BS1, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Nov, 2024 | Not Specified | 08 Aug, 2024 | N/A | Good communication skills | No | No |
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Description:
Job Number 24137912
Job Category Rooms & Guest Services Operations
Location Bristol Marriott Royal Hotel, College Green, Bristol, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
The Bristol Marriott Royal Hotel has been providing a 4 star luxury experience in the heart of Bristol for over 150 years, and has an international reputation for excellence. Marriott’s award winning in house development program recognizes, nurtures and promotes talent. Benefit from industry leading training, whilst also having the opportunity to transfer internationally within the largest hotel network in the world.
We have an exciting opportunity in our front office team as a Hotel Reception and Guest Experience Supervisor. You will be part of the Marriott family offering outstanding service to our guests and associates.
Responsibilities:
- Promoting a welcoming environment
- Assisting with guest queries regarding places of interest, such as shopping, entertainment, theatres, restaurants etc.
- Ensuring all guest complaints are followed up and dealt with professionally and efficiently.
- Being the person on duty for the hotel when required
- Follow Brand Standards in all aspects of the job role
- Upskill and develop all associates
- Assist in HR related duties including reviews, recruitment and payroll
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Bristol BS1, United Kingdom