Hotel Receptionist (female)

at  Pelican London Hotel and Residence

JOB OVERVIEW

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills, a strong sense of hospitality, and the ability to manage multiple tasks efficiently.

SKILLS

• Strong phone etiquette with the ability to communicate clearly and effectively.
• Bilingual or multilingual capabilities are highly desirable to cater to diverse clientele.
• Previous experience in hospitality or guest services is an advantage, particularly within a hotel environment.
• Excellent interpersonal skills with a warm and welcoming demeanour.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Proficient in using office equipment and software applications relevant to the role.
  If you are passionate about providing outstanding service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Receptionist.
  Job Type: Full-time
  Pay: £23,000.00-£25,000.00 per year

Benefits:

• Company pension

Schedule:

• Day shift

Work Location: In perso

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Answer incoming calls with professionalism and courtesy, demonstrating excellent phone etiquette.
• Manage the reception area, keeping it organised and presentable at all times.
• Assist with guest inquiries and provide information about services, facilities, and local attractions.
• Schedule appointments and maintain an organised calendar for staff members.
• Handle administrative tasks such as filing, data entry, and managing correspondence.
• Collaborate with other departments to ensure seamless guest experiences.
• Maintain confidentiality of sensitive information in accordance with company policies.