Hotel Receptionist

at  Waterford Marina Hotel

Waterford Marina Hotel has an exciting opportunity for an enthusiastic and passionate Receptionist to join our team. The receptionist is responsible for Checking in/out Guests on the Front Office Desk, Providing Excellent Guest Satisfaction answering all Guest queries and ensuring an efficient and effective operation in the Front Office Department.

PREFERRED SKILLS:

• Articulate and communicative
• Numerate
• Good interpersonal skills
• Organised and systematic
• Concerned with quality of product and service
• Computer literate
• Team worker
  If you are interested in the role of Receptionist, please send us a copy of your CV and Covering Letter by clicking the Apply tab.
  Job Type: Part-time

Benefits:

• Employee assistance program

Work Location: In perso

• To ensure that all services to the guests as requested are carried out efficiently and on time and are properly recorded and charged
• To fully ensure that any discrepancies are resolved or reported
• To ensure the security of the Hotel to the standard set by the Hotel
• Checks billing instructions and guest credit for compliance with hotel credit policy and minimises room rebates.
• To ensure all guest requests are met promptly and efficiently
• To action/deal with any complaints/queries expressed by guests, informing the Manager on Duty, asking for assistance when necessary
  We’re looking for individuals who can really shine in a busy setting, who are comfortable and confident in meeting and engaging with new people and who have a passion for great customer service.