House Porter

at  Maybourne Hotel Group

• The Berkeley
• Housekeeping
• Full time
  A fantastic opportunity has arisen for an experienced and passionate House Porter to join the Housekeeping team at The Berkeley.
  With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London’s original fashionista afternoon tea ‘Prêt-à-Portea’ is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, Michelin-starred dining in ‘Marcus’ by Marcus Wareing and our Bamford Health Club & Spa.

ENTRY REQUIREMENTS

Successful candidates for the House Porter will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
We anticipate applicants will have previous experience in a similar role within a luxury hotel environment.

MEMORABLE EXPERIENCES

• Preferential room rates per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.
• Terms and conditions apply to all benefits.

As a House Porter you will assist the housekeeping department to keep all rooms and equipment well maintained, cleaned and up to the hotel’s standards.

Main responsibilities of the House Porter include, but are not limited to:

• Have a general knowledge of the hotel’s layout and be able to communicate hotel services to guests when requested by them.
• Report any soiled or damaged furniture, fixtures, fittings, and equipment to the Supervisor.
• Clean and maintain service and storage areas, corridors, guest, and staff lifts.
• Move, remove, lift, and install beds, cots, furniture, mattresses, etc. as required and directed by Supervisor.
• Make sure all the maid services, waiter services and night manager cupboards are well stocked and cleaned.
• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.