Household Sales & Renewals Agent

at  The Granite Group

Role: Household Sales & Renewals Agent
Location: Liverpool, Hybrid
Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum
Working hours: 37.5 hours per week: Monday to Friday 09:00am – 17:30pm

WHAT YOU WILL BE DOING:

• Providing customers with bespoke insurance quotations, tailoring products to individuals needs
• Dealing with both existing and new customers
• Retaining existing clients
• Upselling additional products
• Always providing Excellent customer service
• Reporting to Team leader/Manager
• Reviewing an allocated renewal invite list
• Invite policies compliantly.
• Check policy data accuracy
• Ensure client records are updated appropriately
• Review a fair analysis of the market
• Handling Inbound & Outbound Calls
• Renew Policies Household policies compliantly
• Respond to Customer Renewal Queries

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include:

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
• Additional Buy & Sell Holidays
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Generous Company Pension Scheme
• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
• A wide network of mental health first aiders.
• Our very own reward and discount platform “Your tomorrow”
• Fresh fruit Deliveries twice a week
• £250 Refer a friend bonus
• Cycle to work scheme
• Free eye test vouchers and a contribution towards the frames
• Regular Employment Engagement including ongoing competitions with fantastic prizes
• Charity fundraising event