Housekeeper

at  Anchor

REQUIRED KNOWLEDGE & EXPERIENCE:

• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

REQUIRED SKILLS:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.
  Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

REPORTING INTO THE LOCATION MANAGER RESPONSIBILITIES WILL INCLUDE:

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

PLEASE NOTE ALL APPLICANTS MUST ALREADY HOLD THE LEGAL RIGHT TO WORK IN THE UK TO APPLY FOR THIS ROLE.

Hazel End offers a warm, safe and friendly environment, with facilities to make you or your loved-one feel at home in our care. Dedicated carers are recruited and trained to provide care and support tailored to your needs. Carers are specially selected for their personal qualities, for being instinctively warm with a natural desire to help others – taking the time to have a friendly chat, reminisce or share a joke. They’ll ensure that you or your loved one continue to enjoy maximum independence as well as 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand.
Our dedicated service, combined with Hazel End’s luxurious environment and facilities, mean you or your loved-one can live a full, rich and meaningful life in the company of supportive and like-minded people.