Housekeeper

at  Calabogie Peaks

JOB SUMMARY:

The Housekeeper is responsible for maintaining a clean, sanitary, and welcoming environment for all guests at Calabogie Peaks Hotel. This position plays a critical role in ensuring guest satisfaction by providing high standards of cleanliness in guest rooms, public areas, and back-of-house spaces. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced, upscale resort setting.

QUALIFICATIONS:

• Education & Experience: High school diploma or equivalent preferred.
• Previous housekeeping experience in a resort, hotel, or similar environment is an asset.
• Familiarity with luxury or upscale resort standards (e.g., Marriott, Hilton, or similar) is highly desirable.
• Skills & Competencies: Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Excellent time management skills to prioritize tasks effectively.
• Exceptional customer service skills and a friendly demeanor.
• Physical Requirements: Ability to lift, pull, and push moderate to heavy objects (up to 50 lbs).
• Must be able to stand, walk, bend, and reach for extended periods.

• Guest Room Maintenance: Clean and prepare guest rooms, including changing linens, dusting, vacuuming, and restocking amenities according to hotel standards.
• Inspect rooms for maintenance issues and report them promptly to the maintenance team.
• Follow procedures for handling lost and found items.
• Public Area Cleaning: Maintain cleanliness of public spaces such as lobbies, hallways, restrooms, and recreational areas.
• Ensure all high-touch surfaces are sanitized regularly to maintain health and safety standards.
• Laundry Services: Sort, wash, dry, fold, and distribute linens and towels as needed.
• Monitor inventory levels of linens and cleaning supplies, reporting shortages to the Housekeeping Manager.
• Safety and Compliance: Follow established health and safety guidelines, including proper handling of cleaning chemicals and equipment.
• Respond promptly to any guest inquiries or concerns with professionalism and courtesy.
• Ensure compliance with hotel and regulatory cleanliness standards, including eco-friendly initiatives.
• Team Collaboration: Work closely with front desk and maintenance teams to ensure seamless communication and guest satisfaction.
• Assist in training new housekeeping team members as required.