Housekeeping Attendant

at  Hilton

Housekeeping Attendant
A Housekeeping Attendant will support all Housekeeping with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

As Housekeeping Attendant, you will support all Housekeeping team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

• Ensure consistently high operating standards in every area of Housekeeping, as identified d by the hotel brand standards
• Provide excellent guest service
• Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
• Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
• Control monthly Lost and Found and donations
• Makes daily guest clothing release of guests that use the laundry servic

A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Planning and organizing
• Good communication skills
• Previous experience
• Committed to delivering a high level of customer service
• Excellent standards of clea