Housekeeping Attendant - Villas

at  Bab Al Shams Desert Resort

Housekeeping Attendant - Villas
(11036)
Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.
Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai’s endless dunes and rich culture.

EXPERIENCE & EDUCATIONAL REQUIREMENTS

• Elementary or High School
• 2 Years’ experience in a 5-star hotel in a similar role.
• Strong orientation towards customer service
• Initiative and Commitment to Achieve
• Effective Communication
• Attention to detail.
• Problem-solving and decision-making.
• Leadership skills
• Customer-focused.
• Teamwork
• Interpersonal skills
• Physically fit to walk long distances and lift up to 6 kg.
• Excellent organizational skills
• High level of loyalty and integrity
• To be able to work under pressure.
  Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories

ABOUT THE ROLE

The Housekeeping attendant’s primary responsibility is to provide quality service in all Guest rooms as per the standards.
The attendant must demonstrate genuine concern for Guests while ensuring friendly, safe, efficient, and professional service.
To consistently exceed Guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.

RULES AND RESPONSIBILITIES:

• Meticulously adhere to the standard operating procedures pertaining to cleaning, sanitization and set up in guest rooms.
• General and deep cleaning of rooms, trolleys, pantries, back of the House and caddies as per the housekeeping standard procedures.
• Introduce guests to features of the stateroom when asked.
• Ensure that all equipment is properly cared for, cleaned, and correctly stored.
• Maintain safe work practices as per the Health and Safety SOP.
• Adhere to chemical utilization as per the Chemical training SOP.
• Ensure that the tasks provided daily are executed to the expectation of the HKP standard.
• Develop a positive working relationship with all colleagues and departments to facilitate a team-oriented atmosphere.
• To assist with any other duties as required by the leader in charge or another member of the Resort.

GENERAL AND OTHER DUTIES

• The above Job Description identifies the key areas of responsibility of the position and is not an all-encompassing description of duties and tasks.
• The Job Description may be subject to review from time to time.
• The employee will be required to perform similar duties or tasks in any area of the hotel as may be designated by Management from time to time.
• The employee will be required to attend training courses as required and continually strive for the improvement of own knowledge and skills.
• The employee will be required to be familiar with the hotel policy on fire, hygiene, health, safety, and emergency evacuation and that all staff in the department participate in fire and emergency drills.
• The employee will be required to adhere to and have a complete understanding of the employee handbook and adhere to the regulations contained within.
• The employee will be required, always, to maintain a high standard of personal appearance and hygiene and ensure that dress and attire meet the hotel’s requirements and do not detract from the desired image of the hotel.
• The employee will always be required to render the highest level of courtesy and service to hotel guests even where such service may fail beyond the main duties or scope of this position.
• To be flexible within your job and to be able to fulfill any other duties that you may be asked to perform.