Housekeeping Coordinator

at  Hilton

ABOUT THE ROLE

We are looking for a full-time Housekeeping Coordinator to become part of our Housekeeping team at Hilton Auckland. You will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel to deliver an excellent stay experience for all our guests. This is a physical role for someone who enjoys hardworking, has an eye for detail, a positive attitude and the ability to lead teams.
Do you have a passion for delivering excellent Guest and Team Member experiences along with a love for orderliness and cleanliness, we would love to hear from you!

THIS ROLE INVOLVES:

• Back of house coordination such as stocking, key & boards distribution, allocations
• Coordination with supervisors for room release and meeting arrivals
• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, storerooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times