Housekeeping Supervisor

at  Faircape

The Faircape Group operates 6 high end retirement/lifestyle villages in the Western Cape.
We are seeking a Housekeeping Supervisor at our facility Bridgewater Manor in Somerset West to carry out various cleaning duties and to ensure our facilities are in an orderly condition.

EXPERIENCE AND EDUCATION:

• Grade 10-12
• 1-2 years in similar position (Working within a Healthcare centre)
• Housekeeping training courses advantageous

SKILLS AND KNOWLEDGE:

• Strong understanding of cleaning appliances and their functionalities
• Familiarity with the proper use of cleaning agents and chemicals
• Excellent attention to detail and effective communication skills
• Strong interpersonal abilities
• Proficient in time management and organizational skills

SPECIFIC REQUIREMENTS:

• Own reliable transportation
• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
  We are offering a salary from R10 000 per month.
  Working Hours:
  You will work from 07:00 - 17:00 Mondays to Friday with a 45 min lunch break, every alternative Saturday, with a day off during the week. Public holidays and Sundays as required.
  Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful

Quality Control:

• Ensure priority tasks are completed timeously such as cleaning rooms prior to admission of new residents.
• Perform room inspection according to the standard checklist along with the Unit or Nursing Services Manager.
• Inspect work performed to ensure that it meets specifications and established standards.
• Report complaints about service and equipment.
• Ensure corrective actions given by the manager are implemented.
• Ensure that records of Housekeeping tasks are up to date and readily available.
• Routinely check on the condition of work areas to ensure that the work schedule is meeting the needs of the facility and adjust accordingly.
• Inform maintenance manager of any painting, repair work, replacements of furnishings and equipment that may be required.
• Recommend changes that could improve service and increase operational efficiency.

Personnel and Human Resources:

• Conduct daily morning meetings with Housekeepers to discuss workflow, allocation and to address any arising matters.
• Engage with Housekeeping staff to resolve performance and personnel problems, and to discuss company policies.
• Redirect issues through appropriate channels.
• Instruct staff in work policies and procedures, and the use and maintenance of equipment.
• Assist manager with screening of potential job applicants.
• Assist manager in evaluating employee performance and recommend personnel actions, such as promotions, transfers, and dismissals

Administration:

• Plan and prepare employee work schedules for everyday operations as well as once off events.
• Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
• Be available to meet with the direct line manager on a fortnightly basis.
• Report any urgent matters to the line manager immediately.
• Coordinate activities with other on-site staff to ensure that services are provided in an efficient and timely manner.
• Complete weekly report on Housekeeping tasks and staff as directed by the manager.

Stock Control:

• Check and keep an inventory of Housekeeping equipment and supplies and report problems, damage or loss to the manager.
• Ensure order of new supplies and stock are placed timeously. Issue supplies and equipment to Housekeeping staff

Customer Service:

• Perform or assist with cleaning duties as necessary if there are staff shortages.
• Assist with stain removal and cleaning of resident personal furniture as needed.