Housing Adaptations Team Leader

at  NNDC

ABOUT YOU

The successful candidate will have:

• A sound technical knowledge and understanding of the Disabled Facilities Grant and Housing Grants, Construction and Regeneration Act 1996.
• Experience of managing a multi-disciplinary team in a demand led service.
• Strong interpersonal skills and the ability to respond to the diverse needs of customers.
• Strong analytical skills and competent in using Microsoft Excel.
• A relevant management qualification (is desirable).

North Norfolk District Council provides excellent opportunities for career development and further learning in a supportive environment.
This is a great opportunity to manage and deliver front facing Council services which impact on residents of North Norfolk.
Applications for part time hours would be considered.
The closing date for applications is midnight on Sunday 10th November 2024.
Interview date to be confirmed.
For an informal discussion please contact: Samantha Jarrad (Housing Adaptations Team Leader) 01263 516205 or email samantha.jarrad@north-norfolk.gov.uk

ABOUT US

We’re committed to promoting equality of opportunity for the people and communities of North Norfolk. We respect and value difference in our district and across our workforce, and we want everyone to feel included and able to play their part in making North Norfolk a great place to live, learn, work and visit.
Our coast and environment are really important to us. We recognise that North Norfolk faces a very real threat from climate change and as such the Council has declared a climate emergency. A Net Zero strategy has been developed to support our ambitions and all staff have a role to play in meeting our carbon reduction targets.
As one of the largest employers in the district, we offer a number of benefits that are open to all employees. We have a supportive culture of enabling our people to learn and grow through attending courses, e-learning, and their day to day job roles. Our office in Cromer is modern and light with onsite lunchtime catering, and free onsite parking.
We have an active health and well-being group, mental health first aiders, employee assistant program, employee discounts portal, and salary sacrifice schemes (bikes, home electricals and EV car leasing).
We have a great forum for communication through regular updates from Directors and Chief Executive, and a working relationship with Unison, our onsite recognised union.
Most people that work for North Norfolk District Council can enjoy a great work life balance, as part of our hybrid approach to work. If your role supports hybrid working, and we’ve shown you all that we need to for your job role, all we ask is that you have a stable and reliable internet connection.
You’ll enjoy 25 days holiday per year plus bank holidays, and when you’ve been with us for five years, this increases to 30 days (assuming the role is full time). We provide access to a great pension scheme, based on your local authority career average earnings.
We encourage applications from all suitably qualified persons regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships

North Norfolk is a fantastic place to live, work and visit – covering over 360 sq miles of coastal and rural environment, with a population of over 100,000 people living in 120 distinct communities, our District is one of England’s top holiday destinations and a place where people positively choose to live.
We’re currently seeking an Housing Adaptations Team Leader to look after the day-to-day management of our dedicated team responsible for the administration of Disabled Facilities Grants across North Norfolk to help vulnerable people live independently and safely at home for longer.
In this exciting role, you will ensure effective partnership working across multiple agencies to ensure delivery of a timely, efficient and customer focused adaptations service to applicants.
You will ensure that the service complies with the Housing Grants, Construction and Regeneration Act 1996, offers a high level of customer service, and focuses on continuous improvement. You will be expected to carry a small caseload of complex and sensitive adaptations work where a higher level of expertise or experience is required.
Please note this role will be on a fixed term contract of up to 12 months.