Housing Aide

at  City of New Ulm

GENERAL DESCRIPTION

Under the direction of the Housing Coordinator, to assist in the administration of programs operated by the New Ulm Economic Development Authority (EDA).
The hours are Monday 11:30 – 4:30; Tuesday through Friday 10:30 – 4:30.

EDUCATION AND EXPERIENCE

High school diploma or equivalent and a valid driver’s license is required. Two years of office work experience involving use of personal computer with emphasis on customer service required, prefer experience in a non-profit environment.

PHYSICAL REQUIREMENTS

This work requires the occasional exertion of up to 10 pounds of force; work frequently sitting and speaking or hearing and occasionally requires standing, walking, using hands to finger, handle or feel, pushing or pulling and lifting; work requires close vision, distance vision, ability to adjust focus, color perception and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to fumes or airborne particles and exposure to the risk of electrical shock; work is generally in a moderately noisy location (e.g. business office, light traffic).

KNOWLEDGE, SKILLS AND ABILITIES (KSA’s)

• Ability and proficiency in keyboarding, the use of a personal computer, Microsoft Word and Excel and associated housing related software.
• Ability to organize records, files and personal schedule.
• Ability to establish and maintain effective relationships with housing office clients, co-workers and the public.
• Knowledge of and ability to perform basic accounting functions.
• Ability to communicate effectively.
• Knowledge of and ability to apply federal, state, and local laws pertaining to the management of rental housing.
• Ability to multi-task and tolerate interruptions

ESSENTIAL FUNCTIONS OF THE JOB

• Assist individuals in completing applications for assistance.
• Prepare verification forms to determine applicant’s program eligibility.
• Assist in the lease of housing units.
• Assist in the management and annual inspections of family units and Broadway Haus units.
• Conduct tenant orientation.
• Perform clerical duties, keyboarding and typing.
• Respond to requests for information.
• Handle routine telephone calls and correspondence.
• Assist in the maintenance of ledgers and maintain records of maintenance and repairs performed on public-owned properties.
• Review and summarize inspection reports.
• Receive rental collections.
• Gather and prepare information for EDA meetings.
• Respond to general inquiries regarding housing programs and rental programs.
• Perform routine administrative tasks.
• Perform minor housing inspections applying Housing Quality Standard procedure.

KNOWLEDGE, SKILLS AND ABILITIES (KSA’s)

• Ability and proficiency in keyboarding, the use of a personal computer, Microsoft Word and Excel and associated housing related software.
• Ability to organize records, files and personal schedule.
• Ability to establish and maintain effective relationships with housing office clients, co-workers and the public.
• Knowledge of and ability to perform basic accounting functions.
• Ability to communicate effectively.
• Knowledge of and ability to apply federal, state, and local laws pertaining to the management of rental housing.
• Ability to multi-task and tolerate interruptions.