Housing & Customer Services Officer

at  Ark Housing

Ark Housing is an Equal Opportunities Employer and we welcome applications from all sections of our community.
Arrangements can be made for those applicants who require additional support or assistance because of a disability or other consideration which may hinder them in this application process. This may include the provision of translation service, alternative format for the documents or arrangements to facilitate a specific disability. If you require such assistance, please contact the Recruitment Officer either by telephone on 028 90 752310 or email recruitment@arkhousing.co.uk
Closing Date: 28/02/2025
Reporting to the Housing & Customer Services Manager, you will be responsible for delivering a range of frontline housing management and customer services in accordance with the Associations policies and procedures including:
Housing Allocations
Income Accounting and Rent Arrears Management
Anti-social Behaviour Case Management
Community Liaison and Tenant Participation
Housing Support Services

Please refer the Job description for details