Housing Manager – Asylum Seekers Assistance Program

at  WESLEY

ARE YOU THE ONE WE’RE LOOKING FOR?

We are seeking a dynamic, highly motivated Housing Manager who demonstrates our values of compassion, accountability, responsiveness, and empowerment; to our clients, families, and each other.
Accountable to the Director, the Housing Manager delivers operations for the Asylum Seekers Assistance Program (ASAP) and Resettlement Assistance Program (RAP) Programs operated by Wesley in Hamilton and Brantford.
The role works with the housing supervisor and frontline staff to deliver direct service support for the programs that are aligned with Wesley’s vision, mission values, and strategic plan.
This position is a non-unionized, full-time, temporary position. The contract end date is December 31, 2025. The salary is $70,000 per annum. Hours per week are 37.5.

• Provide support and assign work to supervisor and front-line staff to ensure the effective, efficient operation of the portfolio within the general policies and guidelines of Wesley, contractual obligations of the funder, and best practices for the sector;
• Work with the supervisor and front-line staff to implement the day-to-day operational plans for the portfolio that are aligned with Wesley’s vision and strategic plan and clearly outlined in Operational Manuals for each team.
• Actively participate in the resolution of all program issues from day-to-day issues to formal disciplinary / dispute resolution processes.
• Work with the supervisor and staff to ensure that all relevant legislation, regulations, contractual obligations, and guidelines are met by each program including maintaining accurate program and service records as per funder and organizational requirements;
• Liaise with community service providers to address housing, settlement, and other resettlement-related needs.
• Coach and support supervisors and front-line staff to develop and expand on skills to apply best practices and improve service delivery using approaches aligned with the organization’s program of Invest in our People.
• Work with supervisors and front-line staff to execute procedures to manage and mitigate risks to the organization.