Housing Manager

at  Housing 21

Salary£36,755 per annum
LocationBorehamwood, Fountain Court
This is a permanent, full time vacancy that will close in 17 days at 23:59 BST.

HOURS: 35 HOURS PER WEEK

Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.
We’re growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.
We have big ambitions and are looking for superstars to join us.
In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice.
The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures.

ABOUT US

We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees.
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.
When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us!

• Experience of supervising and managing a small team, ideally within an organisation providing Social Housing
• Experience of providing a professional, high quality housing service to older and/ or vulnerable people
• Experience of Housing Management & Maintenance
• Experience of Housing aid and advice
• Experience of working within a secure and confidential environment and dealing with sensitive personal information
• Good general standard of education with GCSE’s (Grade C or above) in English and Maths
• Substantial administrative experience
• Sound knowledge of Health and Safety legislation
• Knowledge of the Social Housing Sector and the relevant Legislation and regulations