Housing Manager - Operations

at  Dover District Council

PLEASE APPLY DIRECTLY THROUGH WWW.DOVER.GOV.UK/JOBS, INDEED APPLICATIONS WILL NOT BE CONSIDERED

Dover District Council has an exciting agenda to deliver first class public services, putting our residents at the heart of everything we do. From building new, affordable homes to exciting regeneration schemes, a career with Dover District Council offers you the opportunity to excel.
As an employer, Dover District Council is proud to provide a supportive, friendly, diverse and flexible working environment in which our employees can thrive. We have a team of enthusiastic employees, delivering services they are passionate about.

WHO WE ARE LOOKING FOR

• A qualified and experienced Housing Manager (CIH Level 4 minimum) with at least 5 years Housing Management experience, at least 3 in a managerial role.
• Comprehensive knowledge of local government procedures and regulatory requirements, and leadership skills to deliver an efficient and effective housing management service.
• Excellent organisational and time management skills.
• Experience in policy development and implementation.
• Extensive staff management experience
• A confident and effective communicator.
• Experience of leading on Local Authority or Registered Provider budget monitoring and procurement of relevant goods and services.

THE ROLE & RESPONSIBILITIES:

We are looking for an experienced Housing Manager, to be responsible for the delivery of high-quality housing services on behalf of the Council through the development and implementation of housing services, to meet the requirements of the Housing Regulator, and any additional tenant services as required by the Council.
While the role crosses all areas of Housing Management, the post holder will have specific responsibility for housing tenancy and client services, tenancy sustainment, customer transaction and independent living teams. This Includes the line management of the relevant Team Leaders, to ensure they deliver high levels of performance and customer service.
If you are an experienced and qualified Housing professional, with a conscientious and enthusiastic approach and a passion for affordable housing, together with excellent organisational and staff management skills, we want to hear from you!
This is a key role which will support the council in its ambition to deliver a first class housing management service, and is a dynamic and exciting time to join this dedicated team.

A FULL, CLEAN AND VALID UK DRIVING LICENSE AND USE OF YOUR OWN MOTOR VEHICLE IS REQUIRED FOR THIS ROLE.

The quality of your application will be considered as part of the recruitment process.