Housing Officer for older people

at  JGP Resourcing

ABOUT THE BOROUGH

This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned.
Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston’s riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer.
Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink.
Kingston’s people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other.
We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston’s key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand.
Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK.

You will be the face of Council housing, managing around 150 tenancies for older people in designated blocks of flats and schemes. You will ensure that clients are safeguarded and the flats and schemes are safe to live in, you will show personal resilience when delivering an excellent customer service. Knowledge about the Regulations for Social Housing and experience of administering secure tenancies for a public authority is vital too. An interest in the application of IT for the care and support of older people is desirable. You must be able to drive to cover schemes from Chessington, New Malden & Kingston Town Centre
About UsThe team comprises 5 permanent housing officers and one lead officer delivering intensive housing services to a range of people aged 60 or older. You will work closely with Adult Social Care, Health, Voluntary Agencies, Occupational Therapy, Repairs and Maintenance Services to deliver a positive customer experience. Satisfaction with the Council as landlord is rising as we invest in the training and development of staff and in the properties we own and manage too .