Housing Options Officer (Assessment)

at  Cyngor Sir Ynys Mn Isle of Anglesey County Council

Working for Isle of Anglesey County Council
Anglesey is a great place to live and work. At Isle of Anglesey County Council we are committed to making life better for the people who live and work on the island. In order to achieve our priorities our employees are as ambitious as we are, take pride in their work, are innovative, professional, work in partnership and deliver to the highest standards.
Our aim is to create an Anglesey that is healthy and prosperous, where families can thrive.

Overall job purpose

• In line with the requirements of Part 2 of the Housing (Wales) Act 2014, to take action to prevent or relieve homelessness as early as possible and achieve practical solutions by providing timely interventions, comprehensive housing advice, information, and advocacy.
• Where homelessness cannot be prevented, to investigate and determine homelessness applications in accordance with the legislation, having regard to case law, statutory guidance, best practice and departmental policies and procedures.
• Responsible for preventing and resolving homelessness and advising, supporting and informing those in housing need. Additionally, assess, advise and assist customers under relevant housing and homelessness legislation through a number of approaches, which includes over the telephone, face to face, within multi-agency meetings and over email / letter correspondence.

More information
Please see the job description for more information and for the Welsh language skills requirements for this post.
You’re welcome to submit an application in the language of your choice. Applications submitted in Welsh or English will always be treated equally.
The job description/person specification for this post is attached below.

• In line with the requirements of Part 2 of the Housing (Wales) Act 2014, to take action to prevent or relieve homelessness as early as possible and achieve practical solutions by providing timely interventions, comprehensive housing advice, information, and advocacy.
• Where homelessness cannot be prevented, to investigate and determine homelessness applications in accordance with the legislation, having regard to case law, statutory guidance, best practice and departmental policies and procedures.
• Responsible for preventing and resolving homelessness and advising, supporting and informing those in housing need. Additionally, assess, advise and assist customers under relevant housing and homelessness legislation through a number of approaches, which includes over the telephone, face to face, within multi-agency meetings and over email / letter correspondence