Housing Options Officer

at  Lichfield District Council

Job Introduction
We in housing services are looking to find a compassionate Homeless Case Officer, with experience in developing bespoke Personalised Housing Plans for vulnerable individuals. Working 18.5 hours per week, with a flexible working pattern. This post is a 2 year Fixed Term Contract.

You will be able to:

• To quickly build rapport with service users to optimise assessments, interventions, and positive outcomes.
• Specialising in preventing and relieving homelessness for diverse customers.
• Energetic self- starter and team player able to navigate high stress situations.
• Works well under pressure and can adapt to demanding situations.
• Experience at offering extensive housing advice and guidance and signposting to relevant support services.
• Deadline driven in guidance with the Homeless reduction Act 2017.

We’re Lichfield District Council, providing vital services to 108,000 people in the heart of England. The district is a beautiful place to live and work and boasts a historic city centre with an impressive cathedral and is just 15 miles north of Birmingham.

The Council is ambitious, innovative, and determined to be the best in all that we do. Key to this is employing the best people, and we therefore offer some attractive benefits:

• Flexible working
• Free car parking
• Private health insurance on completion of probationary period
• Local government pension
• Up to 39 days combined annual leave and bank holiday allowance, with 5 year’s service (pro-rata)
• Death in service cover with a lump sum at 3 times your salary
• Modern offices with complementary refreshments
• Discounted membership to our two leisure centres
• Offices opposite Lichfield Train Station
• Essential car user scheme

For an informal discussion or more information, please contact Ann Mills, ann.mills@lichfielddc.gov.u

Please refer the Job description for details