Housing Support Officer

at  Carmarthenshire County Council

We adopt an ‘anonymous recruitment’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.
We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage.
About the vacancy
Vacancy ID:
767
Organisation:
Carmarthenshire County Council
Section:
Housing Services North
Number of vacancies:
6
Contract type:
Permanent Full Time
Location:
Carmarthenshire
Grade:
Grade E
Salary:
£24,294 - £27,334
If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata’d accordingly
Hourly Rate :
£12.59 - £14.16
Contract Hours
37
Come and join our team
Our Estate and Tenancy Management Team provides an essential service to nine and half thousand tenants across the County.
The team is responsible for being visible and proactive in our housing estates to provide help and assistance to all our tenants but especially those that are most vulnerable or have complicated lifestyles. We want all of our tenants to feel well supported and that where they have difficulty in doing things for themselves, they can rely on us for that help. Your role will involve assisting tenants with matters including, but not limited to: affordability and budgeting skills, health and wellbeing, lifestyle skills, social/ community inclusion.
Our ideal candidate will be able to offer appropriate levels of support in a sensitive manner, considering the emotional and intellectual needs of the tenant, respecting their choice and privacy. Your duties will also require you to liaise with the wider housing management team, key services, other agencies, and professionals to deliver a holistic, person centred approach based on the tenants needs.

You will also need:

• The ability to develop close working relationships with tenants and professionals;
• Experience or understanding in housing related support service;
• A positive attitude and the willingness to learn new skills;
• Willingness to help others in a non-judgemental way and show empathy;
• Flexibility and the willingness to assist with other housing requirements.

For an informal discussion about our vacancy please contact Gareth Williams (Housing Services Manager) on 07787402901.
DBS level:
An Enhanced Disclosure and Barring Service (DBS) check will be requested for this job
Welsh language level - Verbal:
Level 2 - You will need a basic level of conversational Welsh. Reasonable support can be provided on appointment to reach this level.
Closing Date:
03/10/2024, 23:55

Please refer the Job description for details