Housing Worker

at  The Salvation Army

Number of Positions Available:
1
Start your career with The Salvation Army today!
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Salvation Army Housing Victoria (SAHV) provides a mix of crisis, rooming house, transitional and long-term accommodation to persons who are homeless or at risk of homelessness across the state. SAHV works with the most vulnerable in our communities, who come with complex and multiple needs.
About the Role
We have an exciting max term until July 2025, full-time opportunity for Tenancy Worker / Property Manager to join our Salvos Housing Victoria team in Sunshine Melbourne office.
Reporting to the Program Manager, you will be responsible to provide tenancy and property management services in line with the Residential Tenancies Act (RTA) across properties in Metropolitan Melbourne. The role is pivotal in assisting tenancies to be sustained and assist renters to exit into secure accommodation.

Key Responsibilities:

• Ensuring management of end-to-end tenancy function of all properties within the portfolio
• Management of leases, rent reviews and arrears
• Organising routine property inspections
• Facilitate support for maintenance services and repairs for properties
• Keeping tenant records accurate and up to date in CHINTARO software
• Developing strategies to address tenant needs within relevant policy and procedure and Residential Tenancy Act (RTA) guidelines
• Assess tenant issues, needs and circumstances and represent Salvation Army Housing at VCAT hearings as required

About You
The role will ideally suit someone with property management background and who is passionate about delivering a quality client-focussed service. We are not only seeking someone who naturally aligns with our culture but is also connected to contributing to improved outcomes for our clients. You will need to demonstrate that you have the capacity to engage with a wide cross section of individuals and an ability to prioritise workloads.

Key capabilities:

• Experience and or certificate in Real estate, NFP, social or community housing sector;
• Demonstrated experience in tenancy and property management
• Strong understanding of the Residential Tenancies Act
• Sound knowledge of housing development within the social housing and community welfare sector will be highly regarded
• A current full driver’s licence

Why work for us

TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as;

• Hybrid working conditions and ability to work from our Blackburn office or working from home. May need to travel sometimes to properties
• Eligible employees can access NFP salary packaging for living expenses ($15,900 tax free for rent, mortgage, school fees etc) plus meals and entertainment benefits ($2,650 tax free).
• Purchase leave, study leave, Paid parental leave
• Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits
• Novated car leasing, discounts on car hire and purchase
• Salvos Wellness app and program, including access to Fitness Passport
• Employee Assistance Program - Independent confidential counselling service

How to Apply
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

• Ensuring management of end-to-end tenancy function of all properties within the portfolio
• Management of leases, rent reviews and arrears
• Organising routine property inspections
• Facilitate support for maintenance services and repairs for properties
• Keeping tenant records accurate and up to date in CHINTARO software
• Developing strategies to address tenant needs within relevant policy and procedure and Residential Tenancy Act (RTA) guidelines
• Assess tenant issues, needs and circumstances and represent Salvation Army Housing at VCAT hearings as require