HR & Administrative Lead

at  Klala Lelum

We are seeking a committed, compassionate, trauma-informed professional to join our team as HR & Administrative Lead. This position is vital in supporting the staff who make up our dynamic, multidisciplinary health collective, all of whom are striving to provide culturally safe care to folks accessing services at Kilala Lelum. The ability to work collaboratively, multi-task, and be proactive and adaptable is a must as leader of our HR/Administrative team. You will have excellent interpersonal skills, the ability to listen actively and support problem-solving, and the desire to work towards decolonizing healthcare and promoting health and wellness equity in the Downtown Eastside (DTES).

JOB SUMMARY:

The HR & Administrative Lead, supervised by Kilala Lelum’s Executive Director, will provide guidance and oversight to the positions that help employees to navigate their professional needs and responsibilities while working towards their professional goals. This role will work closely with KL’s Leads and Managers to obtain a cross-organizational understanding of the ways each team can be supported and strengthened. We are seeking an individual with a background and/or strong interest in grounding our organization, leaders, and practices within an Indigenous framework, as well as principles of anti-racism, decolonization, diversity, and inclusion.
The HR & Admin Lead works collaboratively with KL’s Executive Director and oversees the other administrative positions, including Admin Assistants/Coordinators and HR Assistants/Coordinators.

QUALIFICATIONS & SKILLS:

• Bachelor’s degree or certificate in HR, Business Administration, Management, or related field.
• Willingness to listen actively, offer constructive feedback, and support problem solving; desire to spend time with and connect with staff, both 1:1 and in group settings; commitment to engaging empathetically, non-judgmentally, and through a trauma-informed lens.
• Exceptional time, task, and resource management skills.
• Experience overseeing a busy, dynamic team that serves the needs of diverse, multifaceted programs simultaneously.
• Familiarity with basic Human Resources, particularly as they relate to Indigenous-led organizations, the nonprofit sector, and/or healthcare.
• Willingness to prioritize and model effective communication (both in person and in writing).
• Experience in a community setting that serves Indigenous community members and/or communities with multiple barriers to health and wellness equity, preferably within the DTES.
• Ability to deal swiftly and effectively with conflict, manage aggressive behaviour, and use non-violent crisis intervention and de-escalation techniques.
• Demonstrated commitment to cultural safety/humility and willingness to complete additional training as necessary.