HR Administrator

at  Biffa Waste Services

OUR ESSENTIAL REQUIREMENTS

• Studying towards a CIPD qualification
• Over 2 years experience in a similar HR administration position
• Confident IT skills including Excel, Word and PowerPoint
  .

A QUICK LOOK AT THE ROLE

The HR Administrator works within the Employee Services function providing effective, accurate and timely human resources administrative support to all internal and external clients. You will maintain a high level of customer service whilst ensuring compliance with company operating procedures.
.

YOUR CORE RESPONSIBILITIES

• First point of contact for clients of Employee Services providing timely query resolution; guidance and interpretation of Company policies
• Support and education in company procedures and use of operating systems
• Comply with agreed Standard Operating Processes (SOPs); Service Level Agreements and Key Performance Indicators across all Human Resources administration tasks to ensure optimum efficiency, accuracy and service levels
• Actively contribute to the continuous improvement of the SOPs to drive efficiency, accuracy and increased service levels to clients of Employee Services
• End to end management and resolution of client enquiries within an agreed timescale and ensuring client satisfaction
• Database administration including maintenance of accurate employee information
  .