HR Adviser

at  British Red Cross

TO BE A SUCCESSFUL HR ADVISER, YOU’LL NEED:

• A relevant qualification in HR or equivalent experience. It’s important to be familiar with case handling, effective communication, letter writing, and providing advice and guidance.
• To make sure you have a strong knowledge of employment law, HRIS usage, and strong IT skills, including Microsoft Office.
• Previous experience in volunteer management, coaching, handling difficult conversations, and delivering excellent customer service is highly valuable.
• It would be great if you have experience as an HR generalist. Dealing with various cases, promoting workforce diversity, and working in a Business Partnering model.
• We value behaviours such as seeking insights, being a skilled communicator and influencer, having a solution-focused mindset, and being committed to personal and professional development.
  Don’t forget the essential requirement of ensuring inclusive practice and actively promoting diversity in all aspects of your work.
  Interested? Closing date for applications is 23.59 on Monday 21st October 2024. Interviews are expected to take place in early November. Please note, we reserve the right to close the advert early, if there is a high volume of applications.

• Providing quick and accurate responses to HR Assistant’s escalated enquiries, keeping managers informed if immediate response is not possible.
• Discussing and investigating issues with peers, Line Manager, or Expert Services for further guidance when needed.
• Logging cases and updating the enquiry log for detailed guidance required by line managers.
• Identifying opportunities to update online advice and guidance or suggest improvements where necessary.
• Agreeing on resolution timeline with the relevant line manager for handling cases and provide regular updates.
• Offering knowledgeable support in line with policies and legal requirements, escalating complex issues as needed.
• Reviewing case load with Head of People Operations to ensure progress and agree on additional support if required.
• Implementing agreed outcomes by obtaining necessary authority, completing accurate paperwork, and scheduling further actions or communications