HR and Immigration Services Executive

at  TMF Group

Job no: 575361
Work type: Full time
Location: Riyadh, Saudi Arabia
Categories: Administration, Group Human Resources, Client Relationship Management, Consulting Services
Office Location: Riyadh
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website.

The HR & Immigrations Executive will facilitate the achievement of optimum business results and deliver a distinctive culture based on Proven values. This position is based in Riyadh.

Key responsibilities:

• Directly coordinating with line manager and executing outlined Clients tasks and strategy;
• Collaborating with sales and Marketing team to reach prospective clients;
• Liaising with internal departments to ensure client needs are fulfilled effectively;
• Forecasting and tracking client account metrics;
• Making sure clients receive requested response and services in a timely fashion;
• Verifying and updating employee information, including Gosi deductions, benefits, and other deductions;
• Addressing and resolveing any discrepancies in HRP records promptly;
• Communicating client needs to line manager and understand their requirements;
• Identifying opportunities to grow business with new and existing clients;
• Attending meetings with clients to build relationships with existing accounts;
• Managing the CRM (Clients Relationship Management system) accurately and provide consistent reporting to management;
• Reporting to direct manager;
• Operating as the point of contact for assigned customers;
• Providing early recognition of potential risks with (major) business impact in the account and when necessary, escalating identified risks in time to line manager;
• Identifying potential areas of growth and improvement in service delivery with existing clients;
• Carrying out client satisfaction surveys and reviews;
• Creating an inspiring team environment with an open communication culture.