HR Business Partner

at  Diligenta

Who are Diligenta?
Diligenta’s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients’ operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
An exciting opportunity had come available for a Human Resources Business Partner to join the Human Resources function at Diligenta, supporting the Phoenix Standard Life Account based in Edinburgh.
As a HR Business Partner, you will play a key role in both strategic and operational HR success. This hybrid position involves hands-on collaboration with various stakeholders and their teams to implement a people-centric agenda.
You will work across Business Operations and other support functions to ensure a cohesive approach that delivers measurable value through HR initiatives. Your efforts will help create a seamless employee experience, positioning Diligenta as an employer of choice while enhancing overall performance and resource effectiveness.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance (’Death in Service") & Group Income Protection
• Apply to find out about our other benefits.

• Partnering with business functions to develop and manage HR solutions that align with the Diligenta People Proposition.
• Supporting and educating the business on people matters by building trust-based relationships and understanding client needs.
• Collaborating with business functions to deliver the Diligenta People Proposition in line with corporate HR strategy and promote HR best practices.
• Coaching Line Managers to identify talent needs and optimize resource allocation for improved business performance and cost efficiency.
• Advising managers on HR policies related to recruitment, resourcing, and employee relations to mitigate risks and achieve desired outcomes.
• Providing guidance on employment law to ensure compliance in all people matters.
• Participating in HR projects and change programs, taking responsibility for specific deliverables.
• Helping embed company values and competencies to support Diligenta’s culture, Employer Brand, and financial goals.
• Utilizing HR metrics to guide business decisions, identify risks, and ensure compliance with employment legislation and company policies.
• Maintaining HR tools and governance to meet regulatory requirements and provide necessary management information.
• Ensuring actions align with corporate benefits policy and budget and oversee HR administration related to pay and ratios.
• Driving employee communication and engagement initiatives to enhance productivity and performance through clear KPIs.