HR Clinical Coordinator/Residential Coordinator

at  Volunteers of America Chesapeake and Carolinas

JOB SUMMARY:

Reporting to the Program Director the Clinical Coordinator/ Residential Coordinator (CC/RC) is responsible for the coordination of all clinical services and for the-to-day operation and customer service of the residential facilities.

This includes:

• Coordination of Person-Centered Plans
• Medical appointments
• Assessments and consultations
• New admissions
• Behavioral Support Services
• Quality of data collection contained in clinical record
• Employee training of all clinical services
• The development and reviewing of all protocols
• Supervising and training the Direct Support Professionals (DSPs)
• Maintaining house/program budget
• Scheduling staff in a manner which limits overtime
• Working shifts as needed (to meet ratio needs)
• Maintaining a safe and orderly program in accordance with the Scope of Work and with Volunteers of America Chesapeakes policies and procedures

RESIDENTIAL COORDINATOR ACTIVITIES:

• Available by phone 24 hours a day, seven days a week, to ensure around the clock safety and supervision.
• Provides day-to-day supervision of DSPs to ensure their duties and responsibilities are completed
• Run appointments and day program drops, as needed.
• Completes payroll of assigned staff and completes payroll adjustments.
• Maintains a safe, secure and healthy work environment for all persons served, staff, volunteers, and visitors.
• Reports and documents unsafe conditions to the Clinical Coordinator.
• Provide direct support to persons served, as needed, to meet ratio needs.
• Delegate and ensure the replenishment of program supplies.
• Ensures the ongoing maintenance of program van. Submit work orders, as needed.
• Facilitate monthly staff meetings in conjunction with QIDP.
• Provides support as necessary to ensure needs as identified by the Inter-Disciplinary Team are met including all quality of life issues.
• Communicates and coordinates with families, members of the Inter-Disciplinary Team (IDT), the consumers day program and other providers of services and supports as necessary and appropriate.
• Supervises, schedules, trains and evaluates the Direct Support Professionals assisting in the home. Hires staff in accordance with company guidelines
• Performs crisis intervention; provides emergency counseling assistance.
• Plans, coordinates, and participates with individuals in social activities.
• Participates in IDT planning, including assessment. Inspects the home and reports and resolves repairs and maintenance as needed. Insures fire and other-safety procedures area carried out as directed.
• Manages and acts as petty cash custodian for all client and house funds. Establishes and maintains consumer and facility files in accordance with state, local and company requirements.
• Monitor activities or visitors in the home. Transport individuals and/or provides mobility training to assist individuals to go to appointments, community rehabilitation program, grocery shopping, etc.
• Ensures program compliance with Volunteers of America Chesapeakes policies and procedures. Maintain and improves public image for the program in the community.
• Participates in an on-call rotation to manage after hours crises and urgent situations. Carries a cell phone 24/7 to respond to emergencies.
• Perform other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

REQUIREMENTS

• High School diploma with at least 5 years of experience working in the field of intellectual or developmental disabilities; or an Associates degree in a human services field with at least 2 years of experience working in the field of intellectual or developmental disabilities; or a Bachelors degree in a human services field.
• A successful candidate must maintain certification in CPR and First Aid. CPR/First Aid Certification must be acquired and maintained once employed. Due to the requirements of the program and the population served, a bona-fide occupational qualification status may be established.
• Must be able to work a 40 hour weekly flexible schedule in an effort to meet the demands of the individuals in the home.
• Participate in weekend on-call rotation.
• Attend training activities, meetings, and routine supervision with the supervisor.
• Bilingual in any language a plus.

PHYSICAL REQUIREMENTS

• The ability to safely operate a motor vehicle to transport oneself, individuals, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
• The ability to remain in a sitting position for extended periods of time.
• Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.

Please refer the Job description for details