HR Communication Specialist

at  Caterpillar

JOB DESCRIPTION:

As the HR Communication Specialist at Caterpillar, you will report directly to the HR Director, Geneva. Your primary responsibility will be to enhance communication within the HR department and throughout the organization, at our Geneva site. Your adept social skills will be instrumental as you engage with a diverse array of employees & leaders, including those from Human Resources, Facility Management, and Employee Resource Groups. Leveraging your strong communication abilities and proficiency with digital tools, you will oversee the effective consolidation and delivery of information across multiple channels.
Important information: This is a fixed-term opportunity for 6 months with possible future extension.

KEY SKILLS FOR YOUR SUCCESSFUL ASSIGNMENT:

Interpersonal Skills: Ability to work effectively in a cross-functional team environment and collaborate with stakeholders at all levels of the organization.
Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations
HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization’s and industry’s standards, procedures and policies regarding human resources management.

WHAT YOU HAVE (BASIC REQUIREMENTS):

• Bachelor’s degree in Communication, Marketing or Human Resources or equivalent experience; Master’s degree preferred.
• Excellent written and verbal communication skills in English, with the ability to convey complex information clearly and concisely.
• Proficiency in communication tools (eg Powerpoint, SharePoint, Poppulo), or similar newsletter platforms.

NB. THE PANEL CANNOT MAKE ASSUMPTIONS WHEN SHORTLISTING THEREFORE PLEASE DEMONSTRATE YOUR QUALIFICATIONS AND EXPERIENCE ON YOUR CV RELEVANT TO THE CRITERIA OUTLINED. PENDING THE NUMBER OF APPLICATIONS, THE CRITERIA FOR THE POSITION MAY BE ENHANCED TO FACILITATE SHORTLISTING.

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position

• Onboard new hires locally, providing an orientation tour and coordinating immersive activities, to facilitate a smooth transition into the organization.
• Manage the local publication planning for physical and digital communication on-site, consolidating and submitting all request for approval.
• Create and send out the bi-weekly newsletter to all Geneva-based employees, ensuring inputs are accurately consolidated and distributed in a timely manner.
• Draft and send out ad-hoc communication on various topics such as HR guidelines, security procedures, facility developments, in consultation with relevant stakeholders
• Be the local HR touchpoint for ERGs (Employee Resource Groups), providing initial guidance on their potential initiatives and related needs, prior to validating them with your manager.
• Maintain the HR SharePoint platform up to date, reshaping it when necessary and ensuring the accessibility of important documents and resources to all.
• Support the update of Policies and Procedures as needed, to ensure compliance with legal requirements and alignment with company values.
• Assist with the creation of an employee handbook, to provide employees with clear guidelines and information about company policies and procedures.
• Support the preparation of events such as the semi-annual “All employees meetings”, ensuring key messages are clearly captured in the presentation delivered to all Geneva employees.
• Participate in analyzing local Employee Insight Survey results and support the implementation of action plans to address identified areas of improvement.
• Project management – supporting the HR department with ad hoc projects to drive initiatives that meet organizational objectives.
• Provide assistance to the local HR team with operational tasks as required.