HR Coordinator

at  Communications Test Design Inc

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
The Human Resources Coordinator will provide support to the Human Resources & Branch leadership teams among multiple sites within their respective regions. This individual will be focused on providing outstanding customer service to employees and administrative support to the leadership within their HR Team and branches.
This role is expected to be a positive, pro-active, collaborative, solution-based position, which is an integral part of the business & HR Team. The goal is to support our endeavor of making our management teams better leaders, creating better environments and ensuring CTDI as an employer of choice.

REQUIRED EDUCATION:

• High School Diploma or G.E.D.
• BA/BS Preferred

QUALIFICATIONS:

• Previous experience in a Human Resources capacity is preferred
• Previous experience in high volume manufacturing or warehousing organizations would be helpful
• Computer proficiency, especially Outlook, Word, Excel & Power Point
• Experience with UltiPro & Kronos preferred
• Strong written and oral communication skills
• Excellent interpersonal skills with the ability to relate to employees at all levels within the organization
• Experience in completing projects in a timely manner
• Ability to work independently and exercise sound judgement
• Ability to deal with confidential information in a discreet manner

RESPONSIBILITIES:

• Track and gather attendance data from Kronos; follow-up with employees as needed and draft attendance warnings
• Operate, maintain and keep records of the designated Branch “Absence Line” and communicate staffing concerns with the HR Department and Branch management
• Ensure the proper and accurate uploading and filing of HR documents into Share Point and UltiPro
• Be an initial point of contact for employee human resources concerns by answering basic questions and/or providing guidance to the proper department - i.e. payroll questions, benefits, vacation policy, etc.
• Support Workforce Operations Recruitment Team and Branch Ambassadors to ensure a smooth new employee experience by answering onboarding questions, validating new badges function properly and ensuring employees are properly oriented to their new environment
• Assist employees with initial access to the employee self-serve portal and complete password resets
• Communicate with Branch HR Team on matters requiring more detailed attention regarding Payroll, Benefits, Leave of Absence and Employee Relations
• Ensure required legal postings and HR information is properly displayed throughout the branch
• Process payroll change notices (PCNs) and updates in UltiPro

For Business Purposes. In the preceding twelve (12) months, CTDI has disclosed the following categories of personal information for a business purpose to the following categories of third parties:

• We have disclosed your personal identifiers, protected classifications, professional or employment related information, internet or other electronic network information, and your customer records information to service providers that help us perform employment-related functions. These service providers include IT support, background check companies, payroll processors, expense processors, health insurance providers, and benefits providers.
• We have disclosed your personal identifiers and internet or other electronic network information to IT support to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair errors that impair functionality.
• We have disclosed your personal identifiers and internet or other electronic network activity information to IT support to help us maintain the quality and safety of CTDI devices or to improve, upgrade, or enhance CTDI devices