HR Coordinator

at  Shutterfly

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.
The HR Coordinator’s core responsibilities are primarily focused on routine HR transactional or administration tasks (e.g., data entry, transaction review, compliance tracking), employee file maintenance, and support of the HR team.
This role will be hybrid onsite in Eden Prairie, MN 1-2 days a week.

Education

• Post-secondary education or Undergraduate degree or equivalent related experience, preferred

Experience

• 2 - 4 years general Human Resources or related experience.
• Working with HR-related systems (e.g., HRIS, on-boarding, applicant tracking) experience strongly preferred

Other (knowledge, skills, and abilities)

• Intermediate computer skills, including strong 10-key skills.
• Basic Microsoft Office skills, specifically Outlook, mail merges, and strong Excel skills. Excel skills Basic to Intermediate skills (e.g., basic formulas, filtering, sorting, data summarization).
• Strong verbal and written communication skills.
• Detail oriented in the execution and follow-up of work.
• Problem-solving and critical thinking skills.
• Strong interpersonal and collaboration skills.
• Strong professionalism, including ability to maintain confidential information.
• Ability to balance and execute against multiple projects/priorities simultaneously.
• Takes initiative

WHAT YOU’LL DO HERE:

• Processes data (e.g., data entry, transaction review and approval) and paperwork for new employees, status changes, employee personal information changes, terminations, and other HR/compliance forms/documents, accurately and efficiently.
• Ensures data accuracy and integrity (e.g., change is aligned with standards or requirements); escalates changes that are outside guidelines.
• Provides support and professional customer service to the organization and employees by responding to requests via email, telephone and in person, to provide information/answers on a variety of HR-related topics (e.g., timekeeping, HR system data, how to, policies, processes) and takes ownership to ensure prompt problem resolution. Triages and escalates issues as appropriate.
• Conducts onboarding compliance and basic audits (e.g., I-9, background checks, onboarding events, stalled workflows) and takes the appropriate follow up action with managers/supervisors to ensure completion and compliance.
• Follows up with managers/supervisors on overdue items to ensure new employee processing is complete.
• Partners with Compliance and Payroll teams, in a collaborative manner, to monitor regulatory and policy requirements are consistently met as well as ensure processes are accurately followed.
• Receives audit results (e.g., minimum wage, positions, payroll, terms with future actions) and make the necessary updates in the HR system.
• Generates personalized email or electronic document generation and tracking (e.g., mail merge in Outlook, DocuSign administration).
• Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Provides support for various HR disciplines, processes, and inquiries.
• Partners with HR Business Partners, Analysts, and other internal customers on data, transactions, position management, as well as field manager/supervisor training on HR-related topics, as assigned.
• Generates reports, as assigned.
• Prepares data upload files, ensuring data accuracy and upload success.
• Assists with the creation and maintenance of files for all active and terminated employees.
• Handles and distributes HR mail as appropriate.
• Performs other projects or miscellaneous duties as requested or assigned.
  What You’ll Bring:

Education

• Post-secondary education or Undergraduate degree or equivalent related experience, preferred.

Experience

• 2 - 4 years general Human Resources or related experience.
• Working with HR-related systems (e.g., HRIS, on-boarding, applicant tracking) experience strongly preferred.

Other (knowledge, skills, and abilities)

• Intermediate computer skills, including strong 10-key skills.
• Basic Microsoft Office skills, specifically Outlook, mail merges, and strong Excel skills. Excel skills Basic to Intermediate skills (e.g., basic formulas, filtering, sorting, data summarization).
• Strong verbal and written communication skills.
• Detail oriented in the execution and follow-up of work.
• Problem-solving and critical thinking skills.
• Strong interpersonal and collaboration skills.
• Strong professionalism, including ability to maintain confidential information.
• Ability to balance and execute against multiple projects/priorities simultaneously.
• Takes initiative.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.
This position will accept applications on an ongoing basis until filled