HR Customer Service Rep I - REMOTE

at  CHS Shared Business Operations

Franklin, TN 37067, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Dec, 2024Not Specified29 Sep, 20241 year(s) or aboveTicketing Systems,Oracle,Computer Skills,Customer Service,Google Suite,Zendesk,Servicenow,Jira,Contact Center OperationsNoNo
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Description:

(Full Time, Remote)
An HR Customer Service Representative, Level I is responsible for the first tier issues of the Contact Center functions supporting the functional towers of the Shared Business Operations (SBO).

REQUIREMENTS:

  • Experience: One (1) or more years in Contact Center Operations or a customer service and support role.
  • Education: High School Diploma
  • Computer Skills: Google Suite preferred; willingness to learn Oracle and leverage the training, reporting, and process components to excel at role. Knowledge of ticketing systems, like ServiceNow, Zendesk, Jira or similar.

EXPERIENCE

Required

  • 1 year(s): Contact Center operations or customer service and support role

Preferred

  • 2 year(s): Help desk support techniques

EDUCATION

Required

  • High School or better

How To Apply:

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Responsibilities:

Please refer the Job description for details

REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Diploma

Proficient

1

Franklin, TN 37067, USA