HR Delivery Manager

at  R1 RCM Inc

As the HR Delivery Manager, you will have oversight of a team of New Hire Ambassadors, Pre-Boarding Coordinators, and Contractor Onboarding Coordinators .
On a day-to-day basis, t he HR Delivery Manager will serv e as a main point of contact for escalations related to processing concerns and will also lead this critical team to ensure a delightful and compliant candidate onboarding experience . To thrive in this role, the HR Delivery Manager will need demonstrated leadership ability , attention to detail , a customer mindset, and the ability to work cross-functionally .
The HR Delivery Manager will join the Employee Services team within the R1 HR Global Delivery and Operations team.

Responsibilities :

• Lead a cross-country team to deliver on pre-employment screening, candidate post-Offer management, and contractor onboarding support.
• Partner closely with global counterparts to ensure operational effectiveness, process consistency and continuous improvement.
• Serve as a trusted advisor to other HR teams and business leaders on matter related to pre-hire screening and onboarding tasks.
• Serve as vendor point of contacts for background screening vendor ensuring strong partnership, delivery, and optimization.
• Interact routinely with all HR functions including Payroll , Total Rewards, Talent Acquisition department s to coordinate and confirm end-to-end deliverables.
• C onducts audits to ensure accuracy and consistency.
• Run analysis to review performance, trends, and areas of focus to continuously improve the experience.
• Coordinate with global HR Operations team to ensure completion of required HR processes including background check submission, I-9 process and/or e-Verify . Work closely with Talent Acquisition to ensure strong partnership.
• Performs other related duties as required or assigned.

Required Qualifications :

• Bachelor’s degree in Human Resources , business or related field.
• A minimum of 5 years of HR Onboarding experience.
• Proven ability to lead a global team.
• Demonstrated HR process and change management experience .
• Proven leadership ability.
• Advanced competency in Microsoft applications including Excel, Outlook , PowerPoint and Word.
• Ability to work successfully in a very fast paced environment with the need to manage constant change.
• Effective time management skills, including the ability to prioritize, delegate effectively, work within assigned deadlines, and on cross-functional teams .

For this US-based position, the base pay range is $45,000.00 - $99,991.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

• Lead a cross-country team to deliver on pre-employment screening, candidate post-Offer management, and contractor onboarding support.
• Partner closely with global counterparts to ensure operational effectiveness, process consistency and continuous improvement.
• Serve as a trusted advisor to other HR teams and business leaders on matter related to pre-hire screening and onboarding tasks.
• Serve as vendor point of contacts for background screening vendor ensuring strong partnership, delivery, and optimization.
• Interact routinely with all HR functions including Payroll , Total Rewards, Talent Acquisition department s to coordinate and confirm end-to-end deliverables.
• C onducts audits to ensure accuracy and consistency.
• Run analysis to review performance, trends, and areas of focus to continuously improve the experience.
• Coordinate with global HR Operations team to ensure completion of required HR processes including background check submission, I-9 process and/or e-Verify . Work closely with Talent Acquisition to ensure strong partnership.
• Performs other related duties as required or assigned