HR Delivery Services Manager (UAE National)

at  HSBC

Job description

SOME CAREERS HAVE MORE IMPACT THAN OTHERS.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Human Resources leads the implementation of the Group’s people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.
We are currently seeking an ambitious individual to join our Human Resources team, working together with colleagues in UAE Visa section team.

EXPERIENCE AND QUALIFICATIONS:

• Minimum of a bachelor’s degree or equivalent work experience.
• Minimum of three year proven operational and/or administrative experience within a business environment, or equivalent.
• Ability to work well in a fast paced, high stress environment.
• Good analytical, organizational, and verbal and written communication skills.
• Proficiency with personal computers as well as pertinent mainframe systems and software packages.
  For further details and application information please visit our careers site, searching under reference number 0000KXXS.
  We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.
  HSBC is committed to building a culture where all employees are valued, respected and opinions count.
  We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
  Issued by The Hong Kong and Shanghai Banking Corporation Limited.

JOB PURPOSE:

Effective and efficient management of the day-to-day operations of the Visa Section in conformity with Bank’s policies, procedures, and business objectives.
Money Laundering awareness by self and compliance adherence will play a key role in ensuring the Bank’s high standards are always maintained.
Assist Business support Manager in controlling the Staff Visa and Labor related concerns.

ROLE RESPONSIBILITIES:

• Attend to staff queries and visa service’s request.
• Assist the Head of Visa Section for ad hoc reports when it’s required.
• Checking and applications/visa and recording the discrepancies if any.
• Renewal of HSBC staff Labour and visa Reminders to be sent on time as per agreed SLA” all branches in the UAE”.
• Assisting circa 2800 employees for their laour contracts and Visa renewals and their dependents (Spouse+4 kids) for their visa related issues
• Identify the list of expired Visa’s and labor cards and action renewal process for them to avoid any complications of late renewals.
• Prepare all required documents for typing the forms as per existing government regulations.
• Coordinate with the vendor to Process visas and labor services effectively and efficiently within a minimum time possible.
• Prepare daily Visa & Labor Cost transfer sheet from Business Units Cost Center to UAE SD Visa Suspense Account.
• Follow up with exit staff to be sure the cancellation is processed within last working day.
• Complete the exit link and update the exit link tracker.
• Processing the Business visas and Mission visas as per the EY report.
• Review all receiving original documents form PRO after the request get typed or stamped with our PRO sheet.
• Making the daily reconciliation and update the suspense account sheet.
• Preparing the vendor monthly payment sheet.
  Requirements