HR Generalist

at  Davidson Hearing Aid Centres

JOIN OUR TEAM AS AN HR GENERALIST

Location: 28 Thorncliff Pl, Nepean
Title: HR Generalist at a Fast-Growing and Locally Respected Hearing Care Practice
Employment Status: Full-time
Salary: $55,000 - $65,000 Based on experience
Hours: 40 hours/week, Monday to Friday, 7:30 am – 3:30 pm

ABOUT US:

At Davidson Hearing, we have been proudly providing exceptional hearing healthcare services to the people of Ottawa and Eastern Ontario since 1943. Our commitment to being a patient and family-centred practice, delivering cutting-edge hearing aids, and providing exceptional service sets us apart. We build lasting relationships with our clients, ensuring their evolving needs are met on their hearing device journey. We take immense pride in our employees’ dedication to ensuring complete customer satisfaction with every fitted hearing aid. We’re not just a team; we’re a community of like-minded individuals who genuinely care about our patients’ well-being.

THE OPPORTUNITY:

We’re seeking a special individual to join our team as an HR Generalist. As an HR Generalist, you’ll be an integral part of shaping our future and contributing to our exceptional care, trustworthiness, and experience.

EXPERIENCE/QUALIFICATIONS:

• Proven work experience in the Human Resources field, such as HR Assistant, HR Coordinator, or HR Generalist
• Bachelor’s degree or College diploma in Human Resources, Business Administration, or a related field (preferred)
• Strong knowledge of employment laws, HR policies, and best practices
• Excellent interpersonal and conflict-resolution skills
• Professional attitude and ability to handle confidential information
• Strong organizational and time-management skills, with the ability to prioritize tasks
• Effective communication skills (verbal and written)
• Ability to multitask and adapt to a fast-paced work environment
• Resourceful and proactive in addressing workplace issues
• High attention to detail and problem-solving skills

ROLE OVERVIEW:

As a Front Desk Administrator, you’ll play a critical role in delivering patient success. You’ll be the engine that powers the business, guiding patients to appointments, supporting hearing health care specialists, and ensuring each patient feels valued and cared for from the moment they walk through our doors.

DUTIES:

• Manage scheduling adjustments due to call-ins and ensure adequate coverage
• Review and approve time-off and vacation requests in accordance with company policies
• Maintain and update employee records, HR policies, and compliance documentation
• Assist in performance management and employee evaluations
• Handle employee relations, address workplace concerns, and mediate conflicts
• Ensure compliance with labour laws, company policies, and industry regulations
• Develop and implement HR policies, procedures, and best practices
• Coordinate training and professional development programs for administration
• Conduct HR audits and assist in workforce planning
• Provide HR support to managers and employees regarding policies and procedures
• Assist in health and safety compliance, including workplace accommodations