HR Implementation Specialist, HRO

at  ADP

At ADP we are driven by your success. We engage your unique talents and perspectives. We
welcome your ideas on how to do things differently and better. In your efforts to achieve, learn
and grow, we support you all the way. If success motivates you, you belong at ADP.
Insightful Expertise is a core value at ADP. It’s one of the reasons the world’s largest
companies - including 80 of the Fortune 500 - count on our solutions. We bring the proven
expertise and responsiveness of one company and one team dedicated to unparalleled
partnership and an unwavering relationship with our clients. We are a passionate partner
committed to their success - and are looking for like-minded individuals who want to be part of
our winning team.
Department Profile:
ADP’s Human Resource Outsourcing (HRO) Implementation organization provides enterprise
level Payroll, HR, Time and Labour Management (TLM) suite of products to businesses of
varying sizes. The Implementation Specialist is a project-based role responsible for the end-to-end successful implementation of the HR components of ADP’s complete Human Capital
Management (HCM) solution. As a member of our HRO team, you will provide expert
consultative service on industry best practices and legislative compliance.

Responsibilities:

• Adhere to the ADP Implementation Methodology to implement HR solutions to new and

existing ADP clients

• Assume responsibility and accountability for their client projects while keeping client

engaged and satisfied

• Partner with sales and internal stakeholders to ensure a smooth transition through the

implementation stage of the client lifecycle from Sales to Implementation to Client

Service

• Analyze client’s HR needs via virtual meetings to determine the necessary setup
• Configure ADP products following the account specific guidelines
• Apply industry and product knowledge to optimize system configurations for new or

existing clients

• Provide regular implementation status reports to stakeholders, highlighting critical issues

for management and overall status of project

• Ensure accuracy of all aspects of client set up through collaboration and testing
• Communicate client responsibilities and keep them on track with their tasks to ensure

that project and solutions are delivered on time

• Formally track any issues that arise and orchestrate resolutions
• Responsible to ensure quality of implementation and achieves quality survey targets

• Adhere to the ADP Implementation Methodology to implement HR solutions to new an