HR & Learning & Development Administrator (9 month Fixed Term Contract)

at  Close Brothers Group

OVERALL SUMMARY

The HR & L&D Administrator will operate as key administrative support to the Human Resources and Learning & Development team. Reporting to the L&D Business Partner, you will be responsible for a wide range of administrative tasks with a focus on ensuring the learning experience and service to the business is optimal.

RESPONSIBILITIES

• Manage administrative tasks related to learning including inbox management, scheduling and recording attendance of learning activities and ensuring data on the LMS is current
• Provide ad hoc HR project support, with a flexible approach and ability to take initiative
• Ensure L&D operations run seamlessly, including managing and co-ordinating training sessions, issuing feedback surveys and reporting
• Provide first-line support and advice for learning and development related queries. Ensuring advice provided is commercial, timely and meets specific business needs within 48 hours of receipt via the CBAM learning and development inbox
• Review and update HR systems to ensure accurate data and MI is maintained
• Generate reports from various HR and L&D systems and support completion of MI packs
• Advise and support colleagues on the application and submission of professional/personal development requests, adhering to policy and process; ensuring training requests are authorised and within budget
• Provide support and assistance to the HR Advisors and HR BPs when dealing with employee queries or people initiatives
• Process invoices on the expense management system and liaise with vendors to ensure a timely and informed payment cycle