HR Local Process Administrator

at  Dupont

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.
If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!

* EXPERIENCE IN HR OPERATION AND PROCESS *

This position will develop and enhance business relationships with internal stakeholders, assist to resolve any escalated issues that cannot be handled through regular business operations protocols, be responsible for handling the regular touch points with clients, stakeholders and business partners through meetings / calls that are part of the overall Service Center governance model and coordinate with internal shared services operations to ensure that information shared by internal stakeholders, and business partners is aligned to the service center’s operating model and vice-versa.

EDUCATION

• Bachelor’s Degree in Human Resources, Engineering, Business Administration, or other related fields

EXPERIENCES AND SKILLS

• Minimum of three (3) years of professional HR operations experience preferably within a shared service center environment, with a focus in administration or client management.
• Experience managing and / or leading others a plus.
• Experience working with Workday, ServiceNow and SalesForce.com is desirable, but not required
• Strong knowledge of Human Resources as a discipline including the various functions of New Hire, Promotions/Transfers, Separation, Compensation, Payroll, Benefits
• Customer service focus and strong interpersonal skills required
• Strong analytical/decision making skills
• Superior verbal and written communication skills
• Ability to lead others and exert influence
• Acts honestly and professionally, ability to handle confidential and sensitive information
• Strong team development skills
• Adaptable/Flexible
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  DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information

OUR PURPOSE IS TO EMPOWER THE WORLD WITH ESSENTIAL INNOVATIONS TO THRIVE. WE WORK ON THINGS THAT MATTER!

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.
Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!
Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

JOB RESPONSIBILITIES:

• Ensures that the service center’s partnership with internal stakeholders remains strong.
• Acts as point of contact for any escalated issues that need extensive investigation and alignment before resolutions are reached.
• Lead regular cadence calls with clients, stakeholders and business partners related to the country’s HR operations.
• Ensures that issues raised by clients, stakeholders and business partners are tracked and driven to resolution.
• Works with Service Center Leaders in facilitating client relationships with HR SSC and HR Leadership, Business Leaders, vendors/third party providers, etc.
• Suggests methods to update, simplify, and enhance processes, procedures, and technologies
• Key player in ad-hoc continuous improvement projects to stabilize and enhance HR Services.