HR Manager

at  Medserv

ABOUT MEDSERV:

Medserv is an Irish company that was established in 2005 and has rapidly grown as the largest registered company specialising in Medical billing in Ireland and the UK. Our clients include many of the top hospital consultants/consultant groups, including surgeons. physicians, anaesthetists, radiologists, and pathologists from all major hospitals throughout Ireland and the UK.
Role summary:
We are seeking an experienced and driven Human Resources Manager to join our dynamic team based in Haywards Heath. The ideal candidate will have a minimum of 5 years of HR experience, ideally within an SME environment and possess a CIPD qualification. The role demands a strong background in HR practices, with technical proficiency in Excel to support data-driven decision-making. This is an exciting opportunity to lead HR strategy, manage day-to-day HR operations and provide insights that shape our workforce and company culture.

QUALIFICATIONS AND EXPERIENCE:

• Minimum of 5 years of HR experience, ideally in an SME environment
• CIPD qualified (minimum Level 5)
• Strong knowledge of employment law and HR best practices
• Advanced proficiency in Microsoft Excel for reporting and data analysis
• Excellent communication, interpersonal and problem-solving skills
• Ability to make data-led decisions and provide strategic HR insights

• Develop and implement HR strategies and initiatives aligned with business objectives
• Assisting with recruitment - including job postings, sourcing, interviewing and onboarding
• Provide expert advice and support on HR matters to managers and employees across the organisation
• Prepare HR reports and use Excel to analyse workforce data and trends to inform decision-making
• Oversee employee relations, handling complex disciplinary, grievance and performance management cases
• Ensure compliance with employment laws and company policies
• Drive employee engagement initiatives and foster a positive workplace culture
• Manage employee benefits and co ordinate payroll coordination changes
• Monitor and report on HR metrics to provide insights and support strategic decisions
• Lead initiatives to improve HR processes and promote operational efficiency.
• Handle employee exit processes, including conducting exit interviews and managing offboarding