HR Officer

at  PascallWatson

JOB SUMMARY:

As an HR Officer, you will play a key role in managing various HR functions across the employee lifecycle, ensuring the smooth execution of HR processes from recruitment to exit. You will oversee administrative tasks such as posting job adverts, liaising with recruitment agencies, managing interviews, logging CVs, and conducting background checks and being responsible for the ATS from beginning to end. Additionally, you will be responsible for issuing offer letters, contracts, conducting inductions, and managing exit interviews. A central aspect of this role involves managing the HR inbox, addressing employee queries, and escalating complex issues when necessary. You will work closely with the HR Manager to ensure HR operations are managed effectively, and you may also be tasked with overseeing company-wide events and assisting with system integrations. This role reports to the HR Manager.

PERSON SPECIFICATION/REQUIREMENTS:

• HR experience is essential, with CIPD qualification (full or part) highly desirable.
• Proven track record of managing HR processes effectively, with strong organizational and multitasking abilities.
• Exceptional attention to detail and ability to prioritize tasks in a fast-paced environment.
• Advanced Excel skills and ability to produce reports and analyse data.
• A proactive and flexible approach to managing tasks, with strong interpersonal and communication skills.
• Ability to handle confidential information with discretion.
• Friendly, customer-focused demeanour with a strong commitment to supporting employee needs.
• Ability to thrive under pressure while maintaining a positive and collaborative attitude.
  P+W is an Equal Opportunities Employer. The Company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs

• Manage the preparation of new hire paperwork, including offer letters, contracts, and timely acceptance or rejection emails.
• Oversee pre-employment and right-to-work checks for new employees, ensuring compliance.
• Administer HR systems by setting up user accounts, updating employee details, and maintaining accurate records.
• Lead the coordination and distribution of the weekly new joiners and leavers communication.
• Ensure HR systems are consistently up-to-date and accurate, including job titles and employee information.
• Manage the company induction process, coordinating sessions and ensuring new employees are set up for success.
• Collaborate with other departments to ensure seamless onboarding, including desk setup, issuing security access, and sharing necessary information.
• Lead the reference request process, ensuring all necessary checks are completed for new hires.
• Maintain electronic employee files, ensuring documentation is filed accurately and in line with HR best practices.
• Manage the leaver process, including drafting letters, termination forms, and archiving employee files.
• Approve and process personal detail changes within HR systems, ensuring accuracy.
• Draft and manage reference letters, including employment, visa, and mortgage references.
• Assist the HR Manager and HR Director in drafting paperwork related to employee lifecycle changes, such as contract amendments and parental leave.
• Take ownership of the HR inbox, managing queries efficiently, delegating tasks, and escalating complex issues to relevant stakeholders.
• Provide timely responses to employee queries and manage related tasks effectively.
• Responsible for and coordinating airside passes applications, relevant training, and associated administrative tasks.
• Continuously seek ways to improve HR processes and drive efficiency across administrative functions.
• Support the HR Manager with the HR report including staff headcount, office usage data.
• Be responsible for keeping the HR Checklist up to date.